Last Updated 19 March 2021

SCOPE

This Privacy Notice explains how First Solar, Inc. and its affiliates, subsidiaries, divisions, and groups (collectively, "First Solar," “our,” “us,” or “we”), collects, uses, discloses, and otherwise processes personal information in connection with our services.

DEFINITIONS

The following definitions shall apply throughout this Privacy Notice:

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. Personal Information does not include aggregated or deidentified information that is maintained in a manner that is not reasonably capable of being associated with or linked to you. Unless the context requires otherwise, Personal Information shall be deemed to include Sensitive Personal Information.

"Sensitive Personal Information" means Personal Information that reveals genetic data or biometric data, racial or ethnic origin, political opinions, religious, or philosophical beliefs, trade union membership, or information specifying the health or sex life of the individual.

Website” means Firstsolar.com and all other First Solar websites and online services, including desktop and mobile applications that post or link to this Privacy Notice.

PRIVACY PRINCIPLES

NOTICE:

This Privacy Notice, together with our Terms of Use (http://www.ohdeng.com/About-Us/Terms-of-Use), sets forth the basis on which we will process any Personal Information that we collect on you, or that you provide to us.

Please read the following carefully to understand the Personal Information we collect, how that data is used and the ways it can be shared between us and you. If you do not agree to your Personal Information being processed by us in the ways described within this Privacy Statement, please do not use the Website or any of the services which we provide. 

The Data Controller of your Personal Information is First Solar, Inc. Our representative in the European Economic Area (“EEA”) is First Solar GmbH. Contact details for the Data Protection Officers at each of these entities are set forth below.

PERSONAL INFORMATION WE COLLECT:

We collect Personal Information that you provide to us directly or that we generate through our Website or services. At times, we may collect Personal Information about you from other sources and third parties, even before our first direct interaction.

Personal Information you give to us. We may collect Personal Information about you that you give directly to us. For example, we may collect Personal Information from you through your interaction with the Website, by signing up for a newsletter, by providing your Personal Information to obtain access to certain content, by applying for a job with us, by filling in a “Contact Us” form on the Website or by corresponding with us by phone, email or otherwise. In addition, we my collect Personal Information that you provide to us at in person events and other meetings. We may also collect Personal Information that you provide to us when we provide our services, such as when you are making a purchase.

Such Personal Information may include your first and last name, email address, telephone number, postal address, employer, job title, or other data that will allow us to facilitate your request and answer your questions.

If you contact us in regard to an application for employment or when you submit a job application online, this may also include information such as employment history, education history, and other information from your application or resume, such as gender, race, ethnicity, veteran and disability status, where required or permitted by law.

Personal Information we automatically collect about you. We may automatically collect certain types of usage and device information when you visit our Website, read our emails, or otherwise engage with us online through the use of tracking technologies, such as:

  • technical information, including the Internet protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

     

  • information about your visit, including the dates and times you use the Website, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call the contact phone number provided on our Website.

For information about our and our third-party partners’ use of cookies and related technologies to collect information automatically, and any choices you may have in relation to its collection, please see the “Cookies and Online Ads” section below.

Personal Information we receive from other sources. We may collect information about you from third party sources, which we may combine with the other information we have collected about you in order to help us provide our services, comply with our legal and regulatory obligations, or to fulfil our business obligations. This includes information that social media platforms share with us about individuals who click on our posts and/or “like” a post or add comments.

We do not collect any Sensitive Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) without your express consent.

 

HOW WE USE YOUR PERSONAL INFORMATION:

We may use your Personal Information for a number of business purposes, including:

  • where we need to perform the contract we are about to enter into or have entered into with you, including to enforce the Terms of Use;
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
  • where we need to comply with a legal or regulatory obligation;
  • to set up a customer/vendor account with us;
  • to respond to your inquiries;
  • to post testimonials, comments, and reviews on the Website which may contain Personal Information. We do obtain the individual’s consent prior to posting their testimonial, both to post their testimonial and to post their name along with their testimonial.
  • to send service-related announcements when we deem necessary. For instance, if service is temporarily suspended for maintenance, we may send an email notification.
  • occasionally we may send marketing emails. If you no longer wish to receive marketing emails, follow the unsubscribe instructions included in those communications. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the service, technical and security notices).
  • to deliver the Website effectively and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve the Website to ensure that content is presented in the most effective manner for you and for your computer or other device;
  • as part of our efforts to keep the Website safe and secure;
  • if an individual chooses to use our referral service embedded in our Website to tell a friend about a job, we may ask for the friend’s name and email address. We may automatically send the friend a one-time email inviting him or her to visit the site; and
  • we may combine this Personal Information with Personal Information you give to us and/or that we collect or receive about you. We will use the combined Personal Information for the purposes set forth above (depending on the types of Personal Information we receive).

DISCLOSURE OF YOUR PERSONAL INFORMATION

We disclose Personal Information in the following ways:

  • Within First Solar: we may disclose Personal Information between and among any of our global locations and affiliates in accordance with local law. Data protection laws in some of these locations may not have the same level of protection for your Personal Information as those of your home country. However, where we share your Personal Information with our First Solar group companies located outside of the EEA, we will ensure that adequate safeguards, including the standard contractual clauses, are in place; and
  • Service Providers: we share Personal Information with third-party vendors, consultants and other service providers that perform functions or services on our behalf and under our instructions to make our services available to you (e.g. a job search company to post jobs and collect resumes, tax and accounting services, auditing and compliance, IT services).
  • Distributors: we share Personal Information with our distributors to help facilitate our services.
  • Business Transaction or Reorganization: we may disclose Personal Information to a third party if we take part in or are involved with a corporate business transaction, for example if we sell or buy any business or assets, in which case we will disclose your Personal Information to the prospective seller or buyer of such business or assets; if First Solar or substantially all of its assets are acquired by a third party, in which case Personal Information held by it will be one of the transferred assets;
  • Legal Obligations and Rights: we may disclose Personal Information to third parties, such as legal advisors and law enforcement, if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; to protect the rights, property, or safety of us, our users, or others; or as otherwise required by applicable law. See the Legal Disclaimer below;
  • Consent: we may disclose Personal Information about you to certain other third parties with your consent.

SECURITY

First Solar endeavors to maintain appropriate safeguards and precautions to protect Personal Information in our possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect the Personal Information we receive, we cannot guarantee its absolute security. Moreover, we are not responsible for the security of information you transmit to the Website over networks that we do not control, including the Internet and wireless networks.

COOKIES and ONLINE ADS

As is the case with many websites, we automatically collect certain types of usage and device information when you visit our Website, read our emails or otherwise engage with us online. We typically collect this information through the use of tracking technologies, such as cookies, pixels, Locally Stored Objects such as Flash cookies, web beacons, log file information and similar technology (collectively, “tracking technologies”), and we may utilize third party services to collect this information. For example, we collect information about your device and its software, such as your IP address, browser type, device type, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, your precise geolocation (or we may approximate your location) and other such information. We also collect information about the way you use our Website, such as the pages you visit, the links you click, whether you open emails or click the links contained in emails, whether you access the Website from multiple devices, and other actions. We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Website and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.

We, or our third party partners, use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide, monitor and improve the effectiveness and functionality of our Website and services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our Website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our Website and service.

COOKIES

At several points, the Website delivers so-called “cookies” (including "session" cookies that are automatically deleted upon termination of your session when you close your browser). Cookies are small text files that are delivered to the user’s browsing device (such as a computer or smartphone) and are stored by the web browser that help to make our web content more user-friendly, effective, and secure.

What do we use cookies for?

The cookies we use are categorized into four groups:

Strictly Necessary cookies - these cookies are used for technical reasons and are necessary to enable the Website to operate efficiently so that you can navigate the Website with ease and use specific features. These include, for example, cookies that help us to debug any errors. If these cookies are blocked or disabled, some of the Website may not operate effectively.

Performance cookies - these cookies are used to obtain statistics about the number of users of the Website and how such users interact with the Website. These cookies collect Personal Information that is aggregated and therefore cannot be used to ascertain an individual's identity. Such Personal Information allows us to continuously improve the Website to provide users with a better online.

Functionality cookies - these cookies are used to improve the functionality of the Website and make it easier to use. They help us to identify you as a repeat user of the Website and help us remember your preferences (for example, your choice of language or region), improving your user experience.

We may share Personal Information that we collected through cookies, in aggregated form, with carefully selected third parties for the purposes set forth above, unless you disable or block cookies as set forth below.

If you would prefer not to accept cookies, most browsers will allow you to control or reject cookies or other tracking technologies. You may also set your email options to prevent the automatic downloading of images that may contain technologies. Depending on your device and operating system, you may not be able to delete or block all cookies and you may not be able to block non-cookie tracking technologies. In addition, options you select relating to cookies and other tracking technologies are specific to your particular browser or device. You must exercise these choices on each browser or device you may use. Some web browsers may transmit “do-not-track” (“DNT”) signals to the websites with which the user communicates. Although we do our best to honor the privacy preferences of our visitors, we are not currently able respond to DNT signals at this time. Please be aware that if you decide to disable or block cookies, parts of the Website may not function correctly or at all.

You may wish to visit www.aboutcookies.org or www.youronlinechoices.eu for more information on managing cookies.

Such consent will be made by acknowledgement of a cookies-related pop-up banner or your decision to proceed with entry into the Website.

ONLINE ADVERTISING

We engage in interest-based advertising to deliver online advertising and permit third party online advertising networks, social media companies, and other third party services to collect information about your use of our website over time so that they may play or display ads on other websites, apps, or services you may use, and on other devices you may use. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

We support the self-regulatory principles for online behavioral advertising (“Principles”) published by the Digital Advertising Alliance (“DAA”). This means that we allow you to exercise choice regarding the collection of information about your online activities over time and across third-party websites for online interest-based advertising purposes. More information about these Principles can be found at www.aboutads.info.

If you want to opt out of receiving online interest-based advertisements on your internetser from advertisers and third parties that participate in the DAA program and perform advertising-related services for us and our partners, please follow the instructions:

Please note that when you opt-out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us or on our online services. It means that the online ads that you do see from DAA program participants should not be based on your interests. We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s Principles.

LINKS TO OTHER SITES

If individuals click on a link to a third-party site, they will leave the Website they are visiting and go to the site selected. First Solar does not control the activities of third parties and therefore is not responsible for use of Personal Information by such third parties and does not guarantee that these third parties will adhere to the same privacy practices as First Solar. We encourage individuals to review the privacy statements of any other service provider from whom they request services. If individuals visit a third-party website that is linked to our site, they should read that site’s privacy statement before providing any Personal Information.

DATA INTEGRITY

First Solar takes reasonable steps (including depending on third parties to provide accurate information) to ensure that the Personal Information we collect is used in ways that are compatible for which it was collected or the individual subsequently authorized. First Solar also takes reasonable steps to ensure the Personal Information we collect is accurate, complete, and current.

RETENTION

First Solar will only retain your Personal Information for as long as necessary to fulfill the purpose(s) for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The criteria used to determine the period for which Personal Information about you will be retained varies depending on the legal basis under which we process the Personal Information:

Legitimate Interests Where we are processing Personal Information based on our legitimate interests, we generally will retain such information for a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of data subjects
Consent Where we are processing Personal Information based on your consent, we generally will retain the information for the period of time necessary to fulfill the underlying agreement with you, subject to your right, under certain circumstances, to have certain of your data erased (please see Region-Specific Disclosures section below)
Contract Where we are processing Personal Information based on contract, we generally will retain the information for the duration of the contract plus some additional limited period of time that is necessary to comply with law or that represents the statute of limitations for legal claims that could arise from the contractual relationship
Legal Obligation Where we are processing Personal Information based on a legal obligation, we generally will retain the information for the period of time necessary to fulfil the legal obligation
Legal Claim We may need to apply a “legal hold” that retains information beyond our typical retention period where we face threat of legal claim. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved.

In all cases, in addition to the legal bases, to determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

For additional information on retention periods, please contact us using the details provided at the end of this Privacy Notice.

REGION-SPECIFIC DISCLOSURES:

We may choose or be required by law to provide different or additional disclosures relating to the processing of Personal Information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you.

Upon request, First Solar may grant individuals reasonable access to the Personal Information that it holds about them. First Solar aims to take reasonable steps to permit individuals to correct, amend, or delete Personal Information that is demonstrated to be inaccurate or incomplete. Please see our contact information below.

EEA-Specific Disclosure: If you are based in the European Economic Area or the UK (“EEA”), you have a number of rights in relation to how we process your Personal Information. These include:

  • the right to access the Personal Information that we may hold about you;
  • the right to rectify any inaccurate Personal Information that we may hold about you;
  • the right to require us to limit the purposes for which we process your Personal Information if the continued processing of the Personal Information in this way is not justified, such as where the accuracy of the Personal Information is contested by you;
  • the right to have your Personal Information erased in certain circumstances, for example, where it is no longer necessary for us to process your Personal Information to fulfil our processing purposes, or where you have successfully exercised your right to object to the processing;
  • the right to object to the processing of your Personal Information which may be exercised in certain circumstances, for example, where we are processing your Personal Information for direct marketing purposes, or where your own legitimate interests outweigh ours; and
  • the right to obtain a copy of your Personal Information in an easily accessible format and the right to have your data ported to another data controller if you no longer wish to use the services.

You can exercise any of these rights any time by contacting us at Datenschutz@firstsolar.com. If you are based outside of the EEA, you may have similar rights, which are exercisable by contacting us.

No fee usually required.

You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

WHERE WE STORE YOUR PERSONAL INFORMATION
The Personal Information that we collect from you will be transferred to, and stored within the US. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice. All Personal Information you provide to us is stored on our secure servers.

LEGAL DISCLAIMER:
We reserve the right to disclose Personal Information as required by law and when that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website, or when otherwise requested by law enforcement.

DISPUTE RESOLUTION:
Any questions or concerns regarding the use or disclosure of Personal Information should be directed to First Solar at the address given below. First Solar will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Notice.

EEA Users only: Should you have cause to complain about how we handle your Personal Information, please contact us in the first instance. We will do our best to resolve your concern. Alternatively, you may prefer to submit a complaint directly to the national supervisory authority within your jurisdiction.

LIMITATION ON APPLICATION OF PRINCIPLES:
Adherence by First Solar to these data privacy principles may be limited (a) to the extent required to respond to a legal obligation; and (b) to the extent expressly permitted by an applicable law, rule, or regulation.

CONTACT INFORMATION:
Questions or comments regarding this Notice should be submitted to First Solar by E-mail to  Datenschutz@Firstsolar.com or DataProtection@firstsolar.com

DATA PROTECTION OFFICERS:
For the First Solar companies, a Data Protection Officer has been appointed. The responsibility of the Data Protection Officer is to monitor compliance with data protection in all areas. If individuals should have any questions or suggestions with respect to data protection law, then they may contact our Data Protection Officer at any time at the following:

Europe
First Solar GmbH*
Group Data Protection Officer
Amelia-Mary-Earhart-Strasse 8
60549 Frankfurt am Main
Germany
*(for this entity and all other European affiliates of First Solar, Inc.)
Telephone:  +49 69 643 5772 71
OR send an e-mail to Datenschutz@Firstsolar.com

United States
First Solar, Inc.
Data Protection Officer
28101 Cedar Park Blvd
Perrysburg, Ohio 43551
USA
Telephone:  1-419-662-7399
OR send an e-mail to DataProtection@firstsolar.com

California Consumers only (CCPA Related Matters)
Please refer to the California Privacy Notice below.

CHANGES TO PRIVACY :
If First Solar decides to change our privacy practices, we will change the “Last Updated” date at the beginning of this Privacy Notice.? If we make material changes to this Privacy Notice, we may post those changes to this Privacy Notice, the Website home page, and may notify individuals by email or other appropriate communication channels.

We reserve the right to modify this Privacy Notice at any time, so please review it frequently. If you do not wish for your Personal Information to be processed in the way described under any updated Privacy Notice, please do not continue to use the Website or any services we offer.

California Privacy Notice
This California Privacy Notice supplements the information contained in our Privacy Notice and applies solely to individual residents of the State of California (“consumers” or “you”). ?This California Privacy Notice provide additional information about how we collect, use, disclose and otherwise process personal information of consumers, either offline or online, within the scope of the California Consumer Privacy Act (“CCPA”).  If you are having difficulty viewing or navigating this California Privacy Notice, please contact us at Datenschutz@firstsolar.com with "Privacy Notice Accessibility" in the subject line.

Unless otherwise expressly stated, all terms in this California Privacy Notice have the same meaning as defined in our Privacy Notice or as otherwise defined in the CCPA.
For the purposes of this California Privacy Notice, personal information does not include :

  • Publicly available information from government records.
  • Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.
  • Information excluded from the CCPA's scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
  • Information reflecting communications or transactions between us and representatives of our business customers and other third-party entities in connection with us considering, providing or receiving a product or service to or from the business customer or other third-party entity.

Personal Information We Collect and Disclose for a Business Purpose.  In the past 12 months, we have collected the following categories of personal information from the categories of sources and for the purposes set forth below the table, which reference the personal information, sources and purposes described in our Privacy Notice:

Categories of Personal Information

Collected in the last 12 months:

Identifiers, including personal and online identifiers, such as first and last name, email address, telephone number, postal address, or unique online identifiers

Yes

California Customer Records (Cal. Civ. Code § 1798.80(e)), such as information related to bank accounts, health insurance and other financial information

Yes

Protected Classification Characteristics, under California or federal law, such as race or gender

Yes

Commercial Information

Yes

Internet / Network Information, such as browsing history, search history, log and analytics data, and interactions with a website, email, application, or advertisement

Yes

Biometric Information

No

Geolocation information

Yes

Sensory Information, such as audio, electronic, visual, thermal, olfactory, or similar information, including recordings of phone calls between you and us

Yes

Professional / Employment Information, such as job history, qualifications, experience (for job applicants only)

Yes

Non-Public Education Information (20 U.S.C. § 1232g, 34 C.F.R. Part 99), such as educational history and degree (for job applicants only)

Yes

Inferences, such as information drawn from the above information about your predicted characteristics and preferences

Yes

Other Personal Information, such as information about you that is linked to the personal information above, such as inquiry and communication information when you contact us.

Yes

Sources of Personal Information
We collect this personal information about you from one or more of the following categories of sources:

  • Direct from consumer (e.g., job applications);
  • Indirectly from you;
  • Your browser or device;
  • Social media companies;
  • Our business partners;
  • Website analytics companies;
  • Other First Solar entities; and
  • Government entities/law enforcement

Please note: In addition to the categories of sources identified above, we may collect information from publicly available sources and other third-party information providers in order to supplement the information we have otherwise collected about you.

Purposes for Collecting Personal Information
We collect, use, sell or disclose personal information about you from one or more of the following purposes:

  • Purposes such as marketing, advertising, authentication, identity resolution, fraud prevention, fulfillment services, and facilitating transactions;
  • Auditing related to our interactions with you;
  • Employment purposes;
  • Legal compliance;
  • Detecting and protecting against security incidents, fraud, and illegal activity;
  • Debugging;
  • Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics;
  • Internal research for technological improvement;
  • Internal operations;
  • Activities to maintain and improve our services; and
  • Other one-time uses.

Recipients of Personal Information
As described in our Privacy Notice, we share personal information with a variety of third parties for business or commercial purposes. We disclose personal information to the categories of third parties described below:

  • Within First Solar and our brands. For example, we may disclose personal information between and among First Solar and its current and future parents, affiliates, subsidiaries, brands and other companies under common control or ownership;
  • Analytics providers;
  • Service providers;
  • Social media companies;
  • Third parties in the context of a corporate transaction;
  • Public or government entities, such as law enforcement and third parties pursuant to legal request.

Minors  Under Age 16
We do not sell the personal information of consumers we know to be less than 16 years of age, unless we receive affirmative authorization from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.

Your Rights Regarding Personal Information
California residents have certain rights with respect to the personal information collected by businesses. If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

  • For certain categories of personal information, the right to request a list of what personal information (if any) we disclosed to third parties for their own direct marketing purposes in the preceding calendar year and the names and addresses of those third parties;
  • The right to request to know any or all of the following information relating to the personal information we have collected about you or disclosed in the last 12 months, upon verification of your identity:
    • The specific pieces of personal information we have collected about you;
    • The categories of personal information we have collected about you;
    • The categories of sources of the personal information we have collected about you;
    • The categories of personal information that we have disclosed about you to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
    • The categories of personal information we have sold about you (if any), and the categories of third parties to whom this information was sold; and
    • The business or commercial purposes for collecting or, if applicable, selling personal information about you;
  • The right to request that we delete the personal information we have collected from you or maintain about you, subject to certain exceptions.
    • We use a two-step process for online requests to delete. You will be asked to clearly submit your request to delete and to separately confirm your choice.
  • The right to direct us not to sell personal information we have collected about you to third parties now or in the future. If you are under the age of 16, you have the right to opt in, or to have a parent or guardian opt in on your behalf, to such sales.
  • The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA. However, please note that if the exercise of the rights described above limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.

How to Exercise Your California Privacy Rights
To Exercise Your Right to Know or Deletion: To exercise any of the above rights, please contact us using the following information and submit the required verifying information, as further described below:

  • By phone at 8778808473  
  • or using our online webform below:

To Exercise Your Right to Opt Out of Personal Information:?We do not “sell” personal information as most people would typically understand that term.  However, we do allow certain third party advertising networks and other third party businesses to collect your personal information directly from your browser or device through cookies and related technologies for advertising, attribution, analytics and research purposes. These third parties may use such personal information for their own purposes in accordance with their own privacy statements, which may include reselling this information to additional third parties. By visiting www.privacyrights.info or www.optout.privacyrights.info, you can opt out from sales of this type of personal information by businesses that participate in the Digital Advertising Alliance’s (DAA) CCPA App-based Opt-Out Tool.

Verification Process and Required Information. Note that we may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled.  In order to verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to exercise the right to know and/or the right to deletion to Name,  Email Address, Company name, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity.

Authorized Agent.
In certain circumstances, you may designate an authorized agent to make a CCPA request on your behalf where (i) you provide sufficient evidence to show that the requestor is an authorized agent with written permission to act on your behalf and (ii) you successfully verify your own identity with us. Please use the online webform below.

and emailing or mailing the completed form to:
DataProtection@firstsolar.com

United States
First Solar, Inc.
Data Protection Officer
Compliance Department
28101 Cedar Park Blvd
Perrysburg, Ohio 43551
USA

PRIVACY NOTICE

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